Article 1 (Purpose)
These Terms govern the conditions of use, rights and obligations, and liabilities relating to CRAISEE and related services (the "Service") provided by Flux AI Asia INC. (the "Company").
CRAISEE Terms of Service
Flux AI Asia INC. — conditions of use, rights, obligations, and liabilities.
Effective date: April 17, 2026
The articles below are the full CRAISEE Terms of Service. By using the Service, you agree to these Terms.
Chapter 1. General Provisions
Article 2 (Posting and Amendment of the Terms)
1. The Company will post these Terms on the Service. 2. The Company may amend these Terms where necessary due to changes in applicable laws or service policies. 3. If an amendment is disadvantageous to members, the Company will provide notice of the content of the amendment, effective date, and how members may respond at least 30 days before the amendment takes effect, through a service notice, email, or similar means. 4. If a member continues to use the Service without objection from the date of notice until the effective date, the member will be deemed to have agreed to the amended Terms. However, where a change causes a material disadvantage to members, the Company may obtain separate consent or provide additional notice as required by law.
Article 3 (Definitions)
1. "Member" means a person who agrees to these Terms, creates an account, and uses the Service. 2. "Paid Service (including subscription services)" means services that are used in exchange for payment, including recurring billing and automatic renewal. 3. "Content" means all information provided, generated, or uploaded through the Service, including member-generated content. 4. Any terms not defined herein shall be interpreted in accordance with applicable laws and general commercial practice.
Chapter 2. Service Contract
Article 4 (Eligibility and Age)
1. Only persons aged 14 or older may register. 2. Members may hold only one account per person using their own information, and sharing or transferring accounts is prohibited.
Article 5 (Refusal or Deferral of Registration)
The Company may refuse or defer approval of registration in the following cases: - impersonation, false information, or omission of required information - where there is a risk of technical or operational disruption - where there is or may be a violation of law or policy
Article 6 (Notices)
1. Individual notices may be given by registered email, in-app notification, SMS, or similar means. 2. Notices to an unspecified number of users may be substituted by posting on the Service for at least seven days.
Chapter 3. Use of the Service
Article 7 (Provision, Modification, and Suspension of the Service)
1. The Company will endeavor to provide the Service stably year-round. However, where there is reasonable cause such as maintenance, system failure, force majeure, or policy change, the Company may modify or suspend all or part of the Service. 2. Important modifications or suspensions will be announced in advance. 3. Unless caused by the Company’s intent or gross negligence, the Company will not be liable for damages arising from modification or suspension of the Service. 4. Where permitted by applicable law, the Company may change the operating entity of the Service due to merger, business transfer, division transfer, reorganization, or similar circumstances. In such case, the Company will notify members in advance of the fact of the change, the new operating entity, any transfer of personal information, and other material effects on members.
Article 8 (Member Obligations)
Members must not engage in any of the following acts. If such acts or circumstances indicating such acts are identified, the Company may take measures such as assigning/modifying labels, removing content, or restricting accounts. - violating laws or infringing the rights of others (including intellectual property rights, portrait rights, and personal information), or distributing illegal information - sharing or transferring accounts, fraudulent payment, exploiting system vulnerabilities, or generating abnormal traffic - reverse engineering, automated scraping, bypassing security/access controls, or circumventing usage limits - unauthorized input of personal information or sensitive information, or using the Service to identify or track others - abusing the Service, including retraining models, extracting models, or building competing services using generated outputs or logs - creating or distributing synthetic/manipulated media prohibited by law - generating, uploading, requesting, distributing, or circulating any of the following content: - sexually explicit, nude, or sexually suggestive content - pornographic content or content for equivalent sexual-service purposes - face swaps, deepfakes, impersonation of real persons, or content infringing portrait or personality rights - prompt manipulation, euphemisms, image manipulation, or other technical means intended to bypass the Company’s safety filters or restriction policies - offering, operating, promoting, or monetizing face-swap, deepfake, or face-manipulation tools/services through the Service - any other act that materially interferes with the operation of the Service If a member allows a third party to use the member’s account, responsibility for such use will rest with the member.
Chapter 4. Paid Services and Recurring Billing
Article 9 (Payments and Automatic Renewal)
1. The Company will provide major transaction terms such as the types of paid services, fees, billing cycle, whether the service renews automatically, cancellation methods, and refund standards on the payment screen or a separate information page so that members can easily review them. 2. Subscription-based paid services are billed automatically on a recurring monthly basis using the payment method registered by the member. If the same calendar date does not exist in a given month, billing will occur on the last day of that month. 3. If payment fails, the Company may retry collection within a reasonable scope. If failure continues, use of the Service may be restricted or the subscription may be canceled. 4. In the event of a price increase for a recurring subscription or conversion of free use to paid use, the Company will provide at least 30 days’ prior notice and obtain explicit prior consent. If the member does not consent, the member may cancel before the change takes effect without disadvantage. 5. To avoid the next billing cycle, members are advised to cancel at least 24 hours before the next scheduled payment date.
Article 10 (Credits)
1. The Company may operate a credit system for certain features or paid services within the Service. Credits are merely a unit of use within the Service and, unless otherwise required by applicable law, are not redeemable or exchangeable for cash and do not generate interest or any other property rights. 2. Monthly Credits included in subscription products are replenished each month based on the relevant billing date, and any unused Credits during the applicable monthly service period shall expire and shall not roll over to the following month. 3. Top-up Credits purchased separately remain valid for six months from the date they are issued, and any unused balance shall expire at the end of the validity period. Unless expressly stated on the payment screen or in a separate notice, Top-up Credits do not renew automatically. 4. Annual subscription products are products that provide the monthly subscription product on a 12-month basis, and the applicable monthly Credits are granted for each monthly service period. Unless the Company expressly states otherwise, Credits for all 12 months are not prepaid in a lump sum at the time of payment. 5. The deduction rules for features, models, quality options, or usage methods requiring Credits shall be governed by the Service interface, pricing information, or separate policies, and the Company may change them as necessary for the operation of the Service. However, if a material change occurs, the Company shall notify Members by reasonable means. 6. Credits shall be used first in order of the shortest remaining validity period, and where the validity period is the same, the Credits granted earlier shall be used first. 7. When the use of a paid feature designated by the Company begins, including a generation request, download, export, storage, or similar use, the Company may deduct the Credits prescribed for that feature. 8. If a request is not processed properly due to a system error or other cause attributable to the Company, the Company may, within a reasonable scope, re-credit the deducted Credits or adjust the account as if no deduction had occurred. 9. Credits are granted only to the relevant Member’s account, and the Member may not assign, lend, sell, pledge, share, or otherwise transfer them to any third party. 10. Where Credits are granted free of charge through complimentary grants, compensation, promotions, or events, the conditions and validity period specified in the relevant notice shall prevail if separately provided. 11. If fraudulent payment, refund abuse, violation of these Terms or operational policies, or abuse of the Service is identified, the Company may cancel the grant of the relevant Credits, recover them, or restrict their use. 12. If a Member deletes the account or the service contract is terminated, any Credits remaining in the account shall expire unless otherwise required by applicable law. 13. Whether Credits were used, the deduction history, validity period, and remaining balance shall be determined based on the display within the Service and the Company’s electronic records and logs. 14. Matters relating to withdrawal, refunds, and partial refunds in connection with Credits shall be governed by Article 12 and applicable law. 15. If a separate contract, order form, enterprise agreement, or additional terms are entered into between the Company and a team or organization, such separate terms shall prevail over these Terms to the extent applicable.
Article 11 (Team Subscription)
1. In addition to individual paid services, the Company may offer paid subscription services for multiple users (the "Team Subscription"). The detailed features, fees, minimum number of seats, included features, usage limits, billing cycle, and renewal terms of the Team Subscription shall be governed by the payment screen, pricing page, or separate policies. 2. If a separate contract, order form, enterprise agreement, or additional terms are entered into between the Company and a team or organization, such separate terms shall prevail over these Terms to the extent applicable. 3. Rights in content generated, uploaded, or stored through a Team Subscription shall be governed by Article 13. However, the viewing and administrative rights granted to a Team Administrator or organization may be determined differently from an individual Member’s rights under a separate contract or policy, and the Company shall not, absent special circumstances, intervene in or be responsible for internal disputes within the team or organization, such as allocation of authority, restrictions on export, or handling of departing users’ accounts. 4. If a Team Subscription ends, is terminated, or is not renewed, the Company may discontinue the features and benefits included in the Team Subscription from that point forward. Matters relating to the handling of data, content, access rights, and account status after the end of a Team Subscription shall be governed by the Service interface, separate policies, or individual contracts. 5. If payment for a Team Subscription fails, or if a Team Administrator or Member violates these Terms or operational policies, or if abuse of the Service, fraudulent payment, refund abuse, or a security risk is identified, the Company may take measures such as limiting functions, suspending seats, recovering Credits, suspending the subscription, or terminating the subscription with respect to the entire team or certain Members. 6. If a Member leaves the team or is removed by the Team Administrator, that Member may lose access to features, seats, team-level benefits, or rights attributed to the team under the Team Subscription. In such case, unless otherwise provided by separate policy, unused benefits granted under the Team Subscription shall not be refunded, transferred, or converted into cash, and the Team Administrator may continue to access that Member’s team-related content and data in accordance with the Service policies. 7. Within the scope necessary for team operation, the Team Administrator may view Members’ email addresses, display names, roles, seat status, payment status, aggregated usage information, and, pursuant to the preceding paragraph, team-related content and data that may be accessed under the Service policies. However, no access rights beyond the scope separately designated by the Company shall be granted. 8. Credits, usage entitlements, feature limits, or other benefits included in a Team Subscription shall, in principle, be granted on a per-seat basis and, unless the Company expressly states otherwise, shall not be aggregated into a shared pool for the entire team. Matters relating to the recharge, use, expiration, validity period, and refund of Credits shall apply mutatis mutandis under Article 10. 9. Fees for a Team Subscription may be calculated based on the number of seats, usage period, included features, or usage limits. If the Team Administrator adds or upgrades seats, the Company may charge additional fees immediately or from the separately notified time. If the number of seats is reduced or downgraded, such change may take effect from the next billing cycle. Specific standards shall be governed by the payment screen or separate notice. 10. Members invited to or participating in a Team Subscription must comply with these Terms and the Company’s operational policies, and the team or organization is responsible for ensuring that its Members’ use of the Service complies with these Terms. If a Member commits a violation, the Company may impose usage restrictions on the relevant Member or on the entire team. 11. Within the scope provided in the Service, the Team Administrator may invite or remove Members, allocate and recover seats, manage payment methods, change plans, and review billing records, and may also view and manage Members’ prompts, conversation histories, uploaded assets, generated outputs, and other team-related data to the extent necessary for team operation, security, billing, internal administration, or policy compliance. The Company may regard actions performed by the Team Administrator on behalf of the team as actions of the relevant team or organization. 12. A Team Subscription may be applied for by a corporation, organization, sole proprietor, or any other person with lawful authority, and any person who applies for or manages a Team Subscription (the "Team Administrator") represents and warrants that they have the lawful authority to apply for, modify, and terminate the Team Subscription on behalf of the relevant organization or team, invite and remove Members, and manage seats. 13. A Team Subscription may be offered on a monthly or annual basis. An annual Team Subscription is a product that provides the monthly Team Subscription product on a 12-month basis. The effect of early termination, renewal terms, and refund standards shall be governed by the payment screen or separate notice.
Article 12 (Cancellation and Refunds)
1. Members may request cancellation of a subscription at any time, and automatic billing will stop as of the next billing cycle. 2. Right of Cancellation (Cooling-off Period) - If there is absolutely no usage history (including no generation, API/model calls, uploads, or downloads), a member may request full withdrawal/refund within seven days from and including the payment date. - If "Commencement of Service" under paragraph 3 below has occurred, or if seven days have passed, the right of withdrawal may be restricted due to the nature of digital content. However, where the product differs from the display/advertising or where otherwise required by law, withdrawal may be exercised within three months from the date of supply, or within 30 days from the date the member became aware of the issue. - Members may request withdrawal or refunds within the scope permitted by applicable law. However, with respect to digital content or equivalent paid services, where the Company has clearly informed the member before or at the time of payment that the right of withdrawal may be restricted and has provided an opportunity for trial use or an equivalent opportunity, withdrawal after Commencement of Service may be restricted to the extent permitted by law. 3. Scope of "Commencement of Service" (Usage History) - The paid service will be deemed to have commenced if any of the following occurs: (i) use of a paid feature (ii) a generation request (model call) or deduction of credits, or equivalent commencement of use (iii) upload, download/export, or storage using a paid feature (iv) commencement of any digital feature made immediately available after payment, together with any usage history of paid features - The Company may provide pre-purchase credits for trial and feature preview as a usability confirmation measure, in order to supplement legal requirements regarding withdrawal restrictions after Commencement of Service. 4. Remedies for Service Defects / Errors - If normal use is impossible for 72 consecutive hours or for a cumulative 72 hours in a month due to a material defect, the Company will provide compensation or a refund equivalent to the affected period, in accordance with applicable law and policy. - Interruptions caused by third-party AI model providers, infrastructure providers, force majeure, or similar events under Article 19(2) are exempt from Company liability and may be excluded from compensation under this Article. 5. Refund Method and Timing - If a withdrawal/refund is validly established, the Company will request reversal or refund of the payment method within three business days. The actual timing of the refund/credit may vary depending on the payment provider. 6. Partial Refunds (Only Where Divisible Services Apply) - For divisible services such as time-based or credit-based products, the Company may apply pro rata refunds based on reasonable criteria such as used or elapsed portions. Free grants and promotional benefits may be deducted from the refund amount. Even where a member has violated the Terms or operational policies, the Company will not impose a blanket refund denial beyond what is permitted by law, and will instead consider factors such as whether the service was provided, the degree of violation, and the existence of unused remaining value. 7. Refund Restrictions / Exceptions - Refunds may be restricted in cases involving violation of the Terms or policies, payment/refund abuse, or illegal/prohibited conduct resulting in restrictions on use. Any matters not provided for in this Article shall be governed by applicable law and consumer dispute resolution standards.
Chapter 5. Intellectual Property and Content
Article 13 (Ownership and License of Content)
1. As a rule, rights (including copyright) in materials input/uploaded by members and outputs generated through the Service belong to the member who created such content. 2. The Company processes member content only to the extent necessary for providing and operating the Service, storing it, security, improvement, prevention of abuse and fraud, quality monitoring, and customer support. 3. Notwithstanding paragraph 1, the Company may take necessary measures such as suspension or deletion of content that infringes the rights of a third party.
Article 14 (Protection of Intellectual Property and Measures)
1. Where a rights holder claims infringement, the Company may take appropriate measures after verification. If necessary, the Company may provide the parties with an opportunity to explain their position. 2. For ideas, suggestions, opinions, improvement requests, and other feedback provided by a member in connection with use of the Service ("Feedback"), the member grants the Company a non-exclusive, royalty-free right to use such Feedback for the operation, improvement, development of new features, marketing, or other commercialization of the Service. However, the Company will not use a member’s trade secrets or information subject to a separate confidentiality agreement without the member’s consent.
Chapter 6. Restrictions on Use and Termination
Article 15 (Restrictions on Use)
If a member violates these Terms or applicable law, or where deemed necessary for operational reasons, the Company may take the following measures: - warning, temporary suspension, restriction of certain features, or permanent suspension - termination of the contract and restriction on re-registration - reporting to relevant authorities and legal action
Article 16 (Termination and Account Deletion)
Members may delete their account at any time through the account settings page. Even after withdrawal, data subject to statutory or policy-based retention obligations may be retained for the relevant period.
Chapter 7. Disclaimer of Warranties and Limitation of Liability
Article 17 (AI Service Disclaimer)
1. The Service is provided "as is," and the Company disclaims, to the extent permitted by law, any express or implied warranties regarding merchantability, fitness for a particular purpose, non-infringement, or otherwise. 2. The Service may include generative AI features. Outputs generated by generative AI ("Outputs") are produced through probabilistic estimation and may contain inaccuracies, incompleteness, lack of timeliness, bias, or hallucinations. 3. Outputs do not constitute legal, medical, investment, tax, or other professional advice and must not replace decision-making in such fields. Members should obtain independent professional review where necessary. 4. Members are responsible for reviewing, verifying, and selectively using Outputs, especially before using Outputs in high-risk or sensitive areas, including areas involving risks to others’ rights, reputation, or economic interests. 5. The Company may use models and services provided by the Company itself or by third parties, and additional terms of such providers may apply. Where there are differing terms, the Company will provide notice or links within the Service. 6. To the extent permitted by law, the Company is not liable for damages arising from Outputs or from a member’s reliance on or use of Outputs, except in cases of intent or gross negligence by the Company.
Article 18 (Notice and Limitation of Liability for Generative AI Outputs)
1. Members must use Outputs conscientiously and responsibly and must not: (i) deceive or impersonate others (ii) infringe portrait rights, personal information, or intellectual property of others (iii) create or distribute synthetic/manipulated media prohibited by law Legal and contractual responsibility arising from such use rests with the member. 2. For compliance with applicable law, government guidelines, supervisory authority interpretations, platform policies, or safe operation of the Service, where the Company reasonably determines that a particular Output was generated/edited by AI or constitutes synthetic content that is difficult to distinguish from reality (including deepfake outputs), or where there is concern that this may be the case, the Company may, without prior notice or member consent, take measures including: (i) displaying notices through the Service UI, the Output itself, metadata, watermarks, or explanatory text (ii) attaching, modifying, or strengthening labels relating to AI-generated or deepfake content (iii) limiting visibility, restricting use, suspending publication, or deleting the content 3. Labels, notices, or other measures under paragraph 2 may affect the availability, aesthetic qualities, display method, or distribution scope of Outputs, and the Company is not liable for any disadvantage arising therefrom. 4. Where the Service offers download, sharing, export, or other external distribution functions, the Company may automatically insert indications, metadata, or watermarks relating to AI generation or deepfake status into the Output itself as required by law or guidelines, and members must not delete, alter, or circumvent them. Regardless of whether such marking exists or whether there is an attempt to remove it, the fact that the Output was generated or processed by AI does not change. 5. For Outputs constituting artistic or creative expression, the Company may, to the extent permitted by law, mitigate the placement, timing, or visibility of such markings in a way that does not materially impair exhibition or enjoyment. 6. The Company may provide tools such as labels, warnings, and screening functions to support responsible use by members, but such tools do not replace the member’s duty of care. 7. To the extent permitted by law, members shall indemnify the Company, its officers/employees, and partners against any claims, damages, or costs asserted by third parties arising from the member’s use of Outputs, external distribution of Outputs, or provision of Outputs to third parties. 8. The Company may retain and use the minimum necessary generation event information to ensure service integrity, prevent abuse, and comply with provenance disclosure requirements. Detailed matters relating to personal information processing are set out in the Privacy Policy. 9. The Company is not liable, to the extent permitted by law, where a request is refused or an Output is restricted, deleted, or made private due to safety review, content filtering, or legal compliance measures. 10. Members must not attempt to bypass safety filters or restriction policies provided by the Company. If bypass attempts or repeated violations are detected, the Company may restrict use of the Service without prior notice. 11. If a member objects to an automated measure taken under this Article, the Company will provide an opportunity for review by appropriately qualified personnel.
Article 19 (Limitation of Liability)
1. The Company is not liable for indirect, special, consequential, or unforeseeable damages. 2. The Company is not liable for damages caused by force majeure, circumstances attributable to the member, or outages/failures of third-party services. 3. Exceptions apply where otherwise required by separate agreement or law.
Chapter 8. Governing Law and Dispute Resolution
Article 20 (Governing Law and Jurisdiction)
1. These Terms and any disputes between the Company and members shall be governed by the laws of the Republic of Korea. 2. The Company may restrict the provision of the Service in order to comply with export control, economic sanctions, and trade restriction laws of the Republic of Korea, the United States, and other relevant countries. All liability arising from attempts to circumvent or violate such laws rests with the member, and the Company will not be liable in this regard. 3. If a dispute arises between the Company and a member in connection with use of the Service, the parties will first make good faith efforts to resolve it through consultation. If no agreement is reached, the court of first instance shall be the court having jurisdiction under applicable law, including the Civil Procedure Act. 4. Mandatory provisions of Korean law relating to consumer protection, personal information protection, and similar matters will prevail over any conflicting provision of these Terms.
Article 21 (Supplementary Rules)
1. If the Company enters into a separate agreement with a member or an entity/organization to which the member belongs, such separate agreement will prevail over these Terms to the extent it provides otherwise. 2. Any matters not specified in these Terms shall be governed by applicable law, individual policies, and customary practice.